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| Department of Health | ||||||
About the project The Department of
Health works with a range of national health and social care organisations
and is responsible for overseeing the delivery of government priorities for
reform in health and social care.
Following a change programme, the Department needed to put in place new
strategic planning and performance management arrangements to drive business
change and service improvement.
The Approach Amtec implemented a new
approach to performance management utilising the Balanced Scorecard. Key to
the approach was to establish a clear 'line of sight' between the strategic
goals of health and the priorities and mechanisms for delivery.
The Outcome The balanced scorecard
approach is now being adopted as a standard performance framework across the
Department.
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